COMPANY

High Flow Auto Parts

COUNTRY

US

INDUSTRY

Automotive Distribution

HiFlow Auto Parts involves in automotive parts distribution. They deliver high-quality products, inventory management, superior personal service, and competitive pricing set them apart as the premier stocking supplier. They required a solution which would help them to streamline the order management, configure-price-quote(CPQ), backend payment system. Also, they wanted to build a predictable Sales outcome by equipping or enabling sales person with coaching advice. It was recommended to move their legacy system to Salesforce.

Challenge

  • Integrating distribution management workflow with the payment vendor
  • Mapping different automotive makers or vendors with an existing platform for a unified solution
  • Enable lightning to achieve a compatible and user-friendly interface and improve navigation in the platform
  • Integrate and unify various business intelligence data based on the Sales manager response

Solution

  • Deploy SigmaERP, built on Salesforce and force.com platform, to streamline the purchase, distribution and order management
  • Create reports and analytics based on the custom data like schedulable jobs to improve the data visibility and streamline the process management
  • Leverage and customize Javascript calendar to enable online appointment and notifications
  • Capture and collate all assets in the Salesforce platform to improve the data accessibility

Benefits

  • Effortless accessibility of information related to assets with each unit
  • Flawless sales operation across different product and territories to improve sales effectiveness
  • Flexible payment processing during and post sales
  • Gain insights and improve visibility on the sales process, order and distribution management